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Privacy policy

At My Fathers Heart we take your privacy seriously and treat your personal data with care. In summary we receive standard tracking information via cookies when you visit our website, and whatever details you provide when you make an enquiry. We never trade or sell your details to anyone else and we keep them as secure as possible. For further information please continue to read our full privacy policy.

My Fathers Heart Ltd is a registered company in England, our registration number is 05028475 and our registered address is My Fathers Heart, Unit 3a Broadfield Court, Sheffield, S8 0XF, United Kingdom.

We are registered with the Information Commissioner's Office in accordance with the Data Protection Act, our reference is A8314290, our data protection officer is Jonathan Coulthard ([email protected]).

When you contact or visit My Fathers Heart online, what personal information do we receive about you?

When you enquire of us via email, the only information we have is your email address unless you volunteer to share more. If you call us by phone, we would usually ask for your email address and phone number so we can respond properly to your enquiry.

We use cookies to enable tracking features, enable site functionality and provide a reliable service. When you browse our website, we also automatically receive your computer's internet protocol (IP) address. Tools such as Google Analytics provide us with information that help us understand how we are receiving incoming 'web traffic' such as which type of device and which internet browser you have used. This helps us improve how we present our online information to best match customers' preferences.

What do we do with any personal data you have shared with us, such as email addresses, postal addresses and phone numbers?

As well as corresponding with you about the work you may have commissioned from us, with your permission we may also send you emails with information about other aspects of My Fathers Heart. For example, exclusive invitations to our events.

Your personal data is your personal data and it's protected by law. We will not share your personal data with another company.

We currently send marketing emails on an ad hoc basis - we track consent to use your email for marketing purposes when you enquire via the contact form on our website. If you wish to stop receiving emails from My Fathers Heart please contact our data protection office Jonathan Coulthard ([email protected]).

How do we obtain your consent to have or use your personal data?

When you provide us with personal information to complete a transaction or make an enquiry we imply that you consent to our collecting it and using it for the fulfilment of your enquiry.

If we ask for your personal information for a secondary reason, such as marketing, we will always ask for your expressed consent, and provide you with an opportunity to opt out at any point.

Who has access to my data?

The data you provide is only ever visible to our staff and our external web support team. We never sell your data.

Can I access my data?

You're entitled to access or remove the personal information that we hold about you.Should you wish to access or remove your data please email your request to our data protection officer Jonathan Coulthard ([email protected]).

What if my data is ever breached?

We hold very limited data about you and we ensure your data is secure and handled with the utmost care. However, in the unfortunate event that a data breach should occur, we will contact you by email within 72 hours to notify you, following up shortly after with a more complete explanation of the breach and its extent.

How do I withdraw my consent?

If you want to withdraw your consent for us to contact you please email us at: [email protected] or write to us at: My Fathers Heart, Unit 3A Broadfield Court, Sheffield, S8 0XF.

Other forms of marketing

We don't make any cold calls or send any marketing by post. If this should change we will gather your consent.

About this policy

This policy was last updated 25th May 2018. We reserve the right to update this policy without notice.